DAVID HOCKNEY ＋ How I feel is not your problem, period.
- Date-specific Ticket
- Combined Ticket
- Adults
- 3,200 JPY
- University & college students and seniors 65 and older
- 2,100 JPY
- High school & junior high school students
- 1,250 JPY
- *Please read “Free admission, Discount eligibility, and Other information” before purchasing.
HOCKNEY ＋ How I feel is not your problem, period.
Combined Ticket
About Tickets
・Combined ticket is valid only for the same day.
・Date-specific ticket. You can enter at any time of the designated day during the opening hours. (Last admission : 30 minutes before closing.)
・There is no set time limit for viewing the exhibition.
・For those who are eligible for free admission (under elementary school students, holders of invitations and invitation tickets, MOT passport, etc.), please come directly to the entrance of the exhibition rooms.
・Holders of MOT passport (from the 5th-time visit to the Special Exhibition) and those who use other discounts such as Grutto Pass, please buy the same-day ticket at the ticket counter.
・We recommend an early online purchase for the ticket of the exhibition DAVID HOCKNEY as tickets may be sold out early towards the end of the exhibition period, on weekends as well as on national holidays.
Important Notice
- An “Order Confirmation Email” will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- You can reserve up to five tickets at a time.
- Tickets are valid for one person per ticket (or per QR code).
- Any changes, cancellations, or refunds after purchase must be made by the purchaser. Changes, cancellations, and refunds may not be possible after purchase depending on the pick-up and payment methods. More details.
- Operating hours may change. Please check the latest information on the MOT's website.
- Re-entry is not allowed.
- Any purchases and actions for commercial purposes such as resale and transfer to third parties are prohibited. Admission with fraudulently obtained tickets is not permitted for whatever reason.
- Please note that online ticket holders may also have to wait for admission depending on the congestion.
- Please read the Request for Visitors and follow the museum’s regulations related to entry and use of the facility.
How to receive your ticket
Selected method cannot be changed after purchase.
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Show Ticket QR Code
手数料0円
- Present ticket QR code on smartphone screen or print out the ticket and present on the day of visit. Ticket QR code will be delivered at confirmation page and thank you mail.
- If you use the smartphone screen display, please ensure your phone has enough battery on the day of visit.
- If you print the ticket, please confirm that the QR code and serial number are printed clearly on your ticket.
Make sure that the entire ticket, such as the event name and ticket type, is printed correctly. - Please present the QR code for the number of visitors. One QR code will be displayed per person for each ticket.
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Pickup at Seven Eleven Store in Japan
- Available to pick up until 9PM two days after purchase date. Order will be voided after expiration.
- Procedure:
- (1)You will receive "Online Ticket Pick Up Voucher" after purchase.
- (2)Print the voucher out or note Voucher Number and bring it to Seven Eleven Store.
- (3)Ask cash register for issue ticket(s). After the payment of the Handling Fee your ticket(s) will be issued.
- A ticket can't be issued at 7-Eleven after passing five days before the preferred date of visiting the museum.
- Handling Fee:
- 275 JPY per ticket(s)
Payment Method
Please note that you can not change the payment method after purchase.
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Pay by Credit Card
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VISA / MASTER CARD / JCB
- Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
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Pay at Outlet
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Seven Eleven Store in Japan
- Handling Fee:
- 275 JPY per order
- A ticket can't be issued at 7-Eleven after passing five days before the preferred date of visiting the museum.
- Due Date: 9PM two days after purchase date
About cancel
If your wish to cancel due to personal circumstances, use the cancellation form below.
To change the date, cancel your ticket before purchasing a new one.
If you select "pay at a 7-Eleven store (cash on delivery)" as your payment method, you will be unable to cancellation after payment. Available to pick up until 9PM two days after purchase date. Order will be voided after expiration.
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- Caution
- Cancel request will be accepted until 9:00 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Additional Information
- Tickets cannot be changed after purchase.
Please carefully review your ticket selection and billing information before submitting your order. - If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.