YAYOI KUSAMA MUSEUM Official Online Ticket
I WOULD OVERCOME DEATH AND GO ON LIVING
Thursday, October 17, 2024 – Sunday, March 9, 2025
*New Year holidays: Dec. 23, 2024 – Jan. 3, 2025
- Tickets Currently Available:
- For November 2024
- For December 2024
- For January 2025
- Upcoming On-Sale Schedule:
- For February 2025
YAYOI KUSAMA MUSEUM
- Open
- Thursdays to Sundays and National Holidays.
- Admission Times
-
①11:00－12:30 (Enter by 11:30)
②12:00－13:30 (Enter by 12:30)
③13:00－14:30 (Enter by 13:30)
④14:00－15:30 (Enter by 14:30)
⑤15:00－16:30 (Enter by 15:30)
⑥16:00－17:30 (Enter by 16:30) - Admission Charges (including tax)
- Adults: JPY1,100 Children aged 6-18: JPY600
*Children under age 6 ： free
*Group rates are not applicable. - Ticket Information
- - All tickets must be purchased in advance online for a 90-minute time slot.
- Tickets go on sale at 10am (Japan Time) on the first day of each month for the entry in the month after next.
- Booking available until 30 minutes before the specified admission time.
- Ticket is not sold at the museum.
Please note
- - Please be aware that there is admission close time.
- - A ticket (or a QR code) is only valid for one person for the date and time stipulated.
- - Cancellation requests will be accepted until 48 hour before the reservation time.
For cancellations and refunds, please visit here. - - Ticket sale ends once it reaches the quota.
- - If visiting as a group, please only enter the museum once all group members have arrived. Please show valid tickets for all visitors.
- - Yayoi Kusama Museum has no designated waiting area for visitors arriving before the admission time.
Please refrain from coming to the museum before your admission time. - - The museum may check visitor ID. Please show appropriate identification (passport, driver license, student ID) at reception when required.
- - Resale of tickets for commercial purpose is prohibited.
- - Please be informed that visitors will not be admitted with resale tickets bought from any secondary marketplaces (resale websites, auction, etc.).
- - Inquiries about purchasing tickets click here (Email Support form)
Delivery Method
On the day of visit, please show your ticket by either of the following ways at entrance. A museum staff will be scanning your ticket barcode then you can enter the museum.
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Show Ticket on Smartphone
- Show ticket barcode on confirmation page after purchase or use a link in order confirmation email.
- Please check your phone has enough battery charged on the day of visit.
-
Print At Home
- Print out ticket on confirmation page after purchase or print out later from a link in order confirmation email.
- Print out ticket on A4 or Letter size paper.
- Please confirm that your ticket has the barcode and serial number printed clearly.
- There is no problem with monochrome printing.
Payment Method
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB / AMEX
Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About Cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
The date and time cannot be changed after your reservation.
If you wish to change them, please cancel your reservation and purchase another ticket.
-
- Caution
- Cancel request will be accepted up to 48 hours (2 days) before on the day of your visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully on your ticket selection and billing information entered before submit an order. - Please complete your purchase in 15min. from the Review Your Selection page has been displayed. Please note that after 15min. your purchase will be time-out and selected ticket will go back to inventory.
- If the "Buy Tickets" button is not displayed after the on-sale period start time, please “refresh” the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
- Please do not use more than one window to process the purchase. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please ensure you can receive emails from “ticket.e-tix.jp@etix.com” and "support@etix.com".