Tokyo Toy Museum Online Tickets

Tokyo Toy Museum Online Tickets

Japanese / English

Tokyo Toy Festival 2024 in Tokyo Toy Museum
Admission reservation ticket

Adults
（junior high school students and older）
Same-day ticket 1,500 yen → 1,300 yen
Children
（3 years to elementary school students）
Same-day ticket 1,200 yen → 1,000 yen
2 years and younger
Free

*Children from 6 months to 2 years old who use the Wooden Baby Room will be charged the "Children rate (1,000 yen)".
  • ■Visitors with babies and toddlers (age 0-2 years):
    There is a room in the museum that can be used exclusively by small children up to two years old and their guardians.
    To use this room, please make a reservation by clicking the blue button, which leads to a special page for visitors with babies and toddlers (age 0-2 years).


    visitors with babies and toddlers (age 0-2 years)
    [Date-time specific ticket]

  • Reserve Tickets

Information

Date
Saturday, 18 May 2024 - Sunday, 19 May, 2024
Hours
10:00-16:00 (last admission at 15:30)
*Unlimited staying time
*Re-entry is possible.

Please note

An “Order Confirmation Email” will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
Once you purchase a ticket, you will automatically be added to the museum's email newsletter list.
Ticket resale is prohibited.

Requests to visitors

The wearing of masks for both customers and employees is at the discretion of the individual.
However, depending on the infection situation in the area and the congestion situation in the surrounding area, we may ask you to wear a mask or cough etiquette depending on the situation.
Please disinfect your fingers with alcohol before reception and while you are in the museum.
If you have symptoms such as fever or feeling unwell, please refrain from visiting the museum.
When crowded, please use from other exhibition rooms.

*If you do not cooperate with the above, you may be refused admission. Please note.
 

Delivery Method

At the Information Desk, please show the online ticket on your smartphone.
If your reservation is not made by smartphone, show a print-out copy of the online ticket.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.

  • Print At Home

    手数料0円

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.
To change the date or time, cancel your ticket before purchasing a new one.

  • Caution
    Cancellation requests will be accepted until 9:59 on the day of visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Caution

  • Tickets cannot be changed after purchase.
    Please carefully review your ticket selection and billing information before submitting your order.
  • If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
  • Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.