TOKYO NATIONAL MUSEUM Online Tickets

TOKYO NATIONAL MUSEUM Online Tickets

Japanese / English

TOKYO NATIONAL MUSEUM Online Tickets

  • Please check the TNM website for receptions for admissions after April 1 (Thursday).

Information

Release date
Tickets will be sold every Friday at noon for the next week's admission. (e.g. for admission from March 9 through 14, the ticket sales starts at noon on March 5)
*Tickets for admission from March 23 to 31, 2021 will be sold at 12:00 pm on March 19, 2021.
*Please check the TNM website for receptions for admissions after April 1 (Thursday).
Hours
Museum will open 9:30 a.m.-5:00 p.m.
Due to the rapid increase of coronavirus infections in Tokyo, the Museum will close at 5.00 pm.
Closed
Mondays (if Monday is a holiday, the Museum will be open on that Monday and closed the following day)
For more information, please refer to the the TNM website.
Admission
Adults: 1,000 yen
University Students: 500 yen
* Student ID must be presented at the entrance.
* Persons with disabilities are admitted free of charge along with one attendant. Please show official ID or other documentation.
* Regular admission is free for persons under 18 and over 70. Please show proof of age (driver's license, passport, etc.) when entering.
* Entry to most special exhibitions requires a package ticket that is priced separately.
Ticketing
Conditions
  • All visitors must make an online reservation. Museum members and other pass holders along with visitors with disabilities who are eligible for free admission must also make an online reservation.
  • All tickets must be purchased online. Tickets cannot be purchased by phone.
  • Entry times and dates need to be reserved in advance. there is no limit on visit duration.

Please note

An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
Tickets cannot be changed, cancelled, or refunded.
Visit the Museum website to check which galleries will be open during your visit.
Do not enter the Museum if you have a fever, cough, or other symptoms of illness.
All visitors and staff are subject to a temperature screening upon entry. Visitors who have a higher body temperature than usual will not be allowed to enter the Museum premises.
Wear a mask during your visit.
Sanitize your hands prior to viewing the exhibitions using the alcohol spray provided or by washing them with soap and water in a restroom.
Please be considerate of other visitors in the galleries.
Keep conversation to a minimum when inside the exhibition galleries.
Do not to touch the exhibition objects, cases, equipment, or walls.
Entrance may be restricted in each exhibition facility.
Ticket resale is prohibited.
Please keep a record of the date and time you visited the Museum. If anyone at the Museum tests positive for the novel coronavirus, the Museum will post this information on the TNM website. Please check the website periodically following your visit and contact your local health authorities if you discover a positive case was detected when you were at the Museum.
 

Ticket Presentation Methods

Present your ticket to museum staff at the entrance, either electronically or with a print-out.
Museum staff will scan your QR code prior to admission.

  • Show Ticket on Smartphone

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    Show staff the QR code displayed on the order confirmation page or the page indicated in the link in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Remember to charge your smartphone prior to your visit.

  • Print At Home

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    Print out the order confirmation page or the page indicated in the link in your order confirmation email.
    One ticket will be issued per person.
    Print out the ticket on A4 or letter-size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Tickets may be printed in black-and-white.

Payment Method

Please note that you can not change the payment method after purchase.

  • Pay by Credit Card
    Visa / Master Card / JCB

    No Service Fee

    Note
    This purchase will appear on your credit card billing statement as "E-TIX ONLINE TICKET".

  • Pay by cash
    *Only on the day

    No Service Fee

    Note
    Please present the ticket at the ticket booths and pay for the ticket on the day.

Additional Information

  • Tickets cannot be cancelled after purchase.
    Please carefully review your ticket selection and billing information before submitting your order.
  • If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browserfs cache (temporary internet files) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
  • Please do not use multiple windows to process the purchase or click on your browserfs back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.