TAMA ZOOLOGICAL PARK

日本語 / English
[Temporary closure information]
Ueno Zoo, Tama Zoological Park, Kasai Sea Life Park, and Inokashira Park Zoo will be temporarily closed from January 11th to prevent the spread of the COVID-19 infection.
We apologize for the inconvenience, and thank you for your understanding.

[Information on refund of admission online payment]
We will refund the admission fee to customers who purchased tickets online.
Please check here for details.

[Tama Zoological Park]
Purchase the online tickets by credit card payment.

  • No numbered (reservation) ticket required for entry into Inokashira Park Zoo, on weekdays.
  • You can purchase the online tickets ［date stipulated ］ by credit card payment.

Information

Hours
9:30 - 17:00 (Last admittance: 16:00)
Closed
Wednesday
For more information, please refer to the TAMA ZOOLOGICAL PARK website.

Please note

An "Reservation Confirmation Email" will be sent after you complete your procedure. Please ensure you can receive emails from etix.com.
The tickets are only valid on the stipulated date.
Check-in location : Main Gate.
Bring your ID, such as a driver’s license or passport. IDs may be checked at the main gate.
If you are unable to visit, please complete cancel request by using cancellation form by 9:30 am on the day of your visit. You cannot change the visit date.
The entrance closes at 4 pm. Visitors cannot enter the zoo after 4 pm.
Resale of this reservation for commercial purposes is prohibited.
Some animals may not be exhibited depending on their physical conditions or weather conditions.
 

Payment Method
(For admission tickets)

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note：Credit Card Billing Statement will be recorded as "TOKYO ZOO ONLINE TICKET".

Admission Method

  • Show Numbered Ticket on devices

    Show QR code on confirmation page or use the link received in your reservation confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.

  • Print At Home

    Print out numbered ticket on confirmation page or print it out later from the link received in your reservation confirmation email.
    One numbered ticket will be issued per person.
    Please confirm that the QR code and serial number are printed clearly on your ticket.

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.

  • Caution
    Cancel request will be accepted until 9:30 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    This cancellation cannot be revoked.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Notice

  • Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Reserve Numbered Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your reservation within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your reservation will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the reservation, or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after reservation. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.

    • *QR Code is a registered trademark of DENSO WAVE