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[Temporary closure information]
Ueno Zoo, Tama Zoological Park, Kasai Sea Life Park, and Inokashira Park Zoo will be temporarily closed from January 11th to prevent the spread of the COVID-19 infection.
We apologize for the inconvenience, and thank you for your understanding.
Ueno Zoo, Tama Zoological Park, Kasai Sea Life Park, and Inokashira Park Zoo will be temporarily closed from January 11th to prevent the spread of the COVID-19 infection.
We apologize for the inconvenience, and thank you for your understanding.
[Tama Zoological Park]
Numbered Ticket Reservation
(You can pay the entrance fee in advance at the same time.)
- All visitors are required to reserve a numberd ticket for entry into Tama Zoological Park on Saturdays, Sundays, and holidays.
- Each person will need a numbered ticket including the applicant and any infants. The tickets are only valid on the stipulated date.
- You can pay the entrance fee (by credit card payment) at the same time you reserve the numbered ticket in advance. Paid numbered tickets can be used as actual admission tickets on the day of visit.
[Tama Zoological Park]
Numbered Ticket Reservation
[Tama Zoological Park Lion Bus] Numbered Ticket Reservation
- All guests will need a numbered ticket in order to purchase a Lion Bus ticket. Guests can apply for numbered tickets on this website. Zoo admission is a separate fee and necessary to enter the zoo.
- Each person will need a numbered ticket including the applicant and any infants. The tickets are only valid on the stipulated date.
- After entering the park, come to the Lion Bus Ticket Booth by 1:30PM.
- Those who applied for Lion Bus tickets with admission, Please enter between 9:30 and 13:00.
[Tama Zoological Park Lion Bus]
Numbered Ticket Reservation
Information
- Hours
- 9:30 - 17:00 (Last admittance: 16:00)
- Closed
- Wednesday
For more information, please refer to the TAMA ZOOLOGICAL PARK website.
Lion Bus Information
- Hours
- The ticket booth is open from 9:30 -
- Ride fees
-
Adults ( 16 - 64 ) ￥500
Seniors ( 65 and above) ￥150
Children ( 3 - 15 ) ￥150
Infants ( 0 - 2 ) free
Please note
- About [TAMA ZOOLOGICAL PARK] Numbered Ticket
- An "Reservation Confirmation Email" will be sent after you complete your procedure. Please ensure you can receive emails from etix.com.
- Check-in location : Main Gate.
- Bring your ID, such as a driver’s license or passport. IDs may be checked at the main gate.
- Reservations are only valid for up to 5 people , including the applicant and infant , and only on the stipulated date.
- In order to enter the zoo visitors must purchase admission tickets after confirming their reservation.
- If you are unable to visit, please complete cancel request by using cancellation form by 9:30 am on the day of your visit. You cannot change the visit date.
- The entrance closes at 4 pm. Visitors cannot enter the zoo after 4 pm.
- Resale of this reservation for commercial purposes is prohibited.
- Some animals may not be exhibited depending on their physical conditions or weather conditions.
- About [Tama Zoological Park Lion Bus] Numbered Ticket
- All guests will need a numbered ticket in order to purchase a Lion Bus ticket. Guests can apply for Lion Bus numbered tickets on this website. Zoo admission is a separate fee and necessary to enter the zoo.
- An "Reservation Confirmation Email" will be sent after you complete your procedure. Please ensure you can receive emails from etix.com.
- Check-in location : Main Gate.
- Bring your ID, such as a driver’s license or passport. IDs may be checked at the main gate.
- Reservations are only valid for up to 5 people, including the applicant and any infants, and only on the indicated date.
- In order to enter the zoo, visitors must purchase admission tickets after confirming their reservation.
- If you are unable to visit, please complete cancel request by using cancellation form by 9:30 am on the day of your visit. You cannot change the visit date.
- The entrance closes at 4 pm. Visitors cannot enter the zoo after 4 pm.
- Resale of the tickets for commercial purposes is prohibited.
- Some animals may not be exhibited depending on their physical conditions or weather conditions.
Payment Method
(For admission tickets)
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB
- Note：Credit Card Billing Statement will be recorded as "TOKYO ZOO ONLINE TICKET".
Admission Method
-
Show Numbered Ticket on devices
- Show QR code on confirmation page or use the link received in your reservation confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print At Home
- Print out numbered ticket on confirmation page or print it out later from the link received in your reservation confirmation email.
- One numbered ticket will be issued per person.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
-
- Caution
- Cancel request will be accepted until 9:30 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- This cancellation cannot be revoked.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- Please review carefully your ticket selection and billing information entered before submitting your order.
- If the "Reserve Numbered Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your reservation within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your reservation will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the reservation, or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after reservation. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.
*QR Code is a registered trademark of DENSO WAVE