日本語 / English
Botanical Art and the Development of Delicious Food
In association with the Royal Botanic Gardens,Kew
Timed Ticket Sale period: April 8th (Sat) 0:00 to June 4th (Sun) 18:00
- Adults
- 1,300 JPY
- Seniors(Age 70+)
- 900 JPY
- Students(University/High school with ID)
- 900 JPY
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*Youth(Junior high school students and under) Free
*Visitors with disability certificates and their assistants (up to 1 person) Free
- All reservations for advance timed-entry must be made from this website. We do not take phone reservations.
- Advance tickets, invitation tickets, and invitation letters do not ensure on specific date and time of your visit. If you have these, please proceed “Date and time reservation”(no reservation fee) in advance from this site.
- Junior high school students and younger also need to make a date and time reservation. Please proceed “Junior high school students and younger :Date and Time reservation”(no reservation fee) in advance from this site.
- Reserve online & pay at the museum
Please proceed “Date and time reservation”(no reservation fee) if you are visitors with disability certificates and their assistants, or visitors who purchase the same-day tickets on-site(including those who with discount tickets or coupons).
Exhibition Dates
- April 8th (Sat) - June 4th (Sun)
Hours
- 10: 00-19: 00 (Admission to the exhibition room is 30 minutes before closing)
Closed
- Every Monday (except May 1st )
Information
- We will send an"order confirmation email"after purchase. Please ensure you can receive emails from etix.com. Click herefor details.
- Reserve & pay online
Payment for “Timed tickets” can be made only by credit card or d-payment. - Please present the ticket screen (QR code) on your smartphone or tablet, or a printed copy to the staff as well as advance tickets, invitation tickets, or invitations if you have for entry.
- If you are age 70 or older, university / high school students, or have disability certificates, you will need to present your required ID or a certificate such as your health insurance card, driver's license, Student ID, disability certificate, or other valid identification for discount.
- You can enter the exhibition room for 30 minutes from the specified time.
- You can purchase / reserve up to 5 tickets per application.
- Tickets cannot be changed or reissued.
Please note
- Please follow the displayed instruction at the museum and do not disturb other visitors.
- Please do not touch the works, display cases, or walls.
- Taking photographs or video recording, using mobile phones, drawing copies or using any writing tools other than pencils are prohibited in the exhibition room.
- Eating (including candy and gum) or drinking are prohibited in the exhibition room.
- Tickets are non-exchangeable or non-transferable.
- Please park at the nearby paid parking when visiting by car.
- If we reach capacity, your entry time may be delayed.
- Visitor Guidelines
- If you don’t feel well or have symptoms, please stay home and seek care.
Delivery / Payment
Delivery Method
On the day of your visit, please show your ticket by either method below at the entrance.
A museum staff will be scanning your ticket QR code then you can enter the museum.
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Show Ticket on Smartphone
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- Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
- Please ensure your phone has enough battery on the day of visit.
- One QR code will be displayed per person for each ticket.
-
Print At Home
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- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB
- Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
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- Caution
- Cancel request will be accepted until an hour before the time of your visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order. - If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.