ROYCE' CACAO&CHOCOLATE TOWN
- Adult (ages 16 and over)
- 1,200 yen
- Child (ages 4 to 15)
- 500 yen
- Child (under age 3)
- Free of charge
- Holder of a disability certificate and one accompanying person
- 500 yen
About Tickets
- Advance bookings (with date and time specified) are required for entry. Please purchase your tickets in advance.
- Please make bookings in advance for children under age 3 as well.
- Payment can be made by credit card only.
- This ticket does not include admission for the Chocolate Workshop. On the day of your visit, please purchase tickets from the ticket machine in front of the workshop venue after you enter. (Bookings are not available for the workshop.)
- This ticket may be cancelled up to 1 hour before booked admission time. Please see here for cancellation procedures.
Information
- Booking Start (JST)
- On the 15th of each month at 10:00 for a month after next.
- Hours
- 10:00 - 17:00 (last admission: 15:00)
- Admission
Times - ① 10：00〜10：30
② 10：30〜11：00
③ 11：00〜12：00
④ 12：00〜13：00
⑤ 13：00〜14：00
⑥ 14：00〜15：00
*Please make bookings for the date and time of your visit. There is no limit to the length of stay after entry. - Closed
- Closed on random days.
*Please see the “NEWS” on the Japanese-language version of the website for the latest information about closures. - Admission Fee (tax included)
- Adult (ages 16 and over) 1,200 yen
Child (ages 4 to 15) 500 yen
Holder of a disability certificate and one accompanying person
500 yen
- Child (under age 3) is free of charge. *Advance booking required
- One person may purchase up to 20 tickets at a time.
- Access
- ROYCE' CACAO&CHOCOLATE TOWN
640-15 Bitoe, Tobetsu-cho,
Ishikari-gun, Hokkaido 061-3775MAP
Important Notice
- An “Order Confirmation Email” will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- Each ticket (each 2D code) is valid once per person.
- Any changes or cancellations after purchase must be made by the purchaser. Please see here for more information.
- This ticket does not include admission for the Chocolate Workshop. On the day of your visit, please purchase tickets from the ticket machine in front of the workshop venue after you enter. (Bookings are not available for the workshop)
- Some exhibits may be touched, but there is a risk of damage if they are handled roughly. There are also items that may not be touched, so please pay attention to the signs inside the facility. In the event that a visitor damages any facilities or exhibits, either intentionally or due to negligence, they may be required to pay for the damage.
- The facility is subject to changes in its opening hours or temporary closures without prior notice. Please see the “NEWS” on the Japanese - language version of the website.
- Smoking is prohibited throughout the premises.
- Resale of tickets for commercial purposes is strictly prohibited.
How To Enter
At the Information Desk, please show the online ticket on your smartphone.
If your reservation is not made by smartphone, show a print-out copy of the online ticket.
-
Show Ticket on Smartphone
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- Show QR code on confirmation page after purchase or use the link received in your order confirmation email.
- QR code will be displayed per person on the ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print At Home
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- Print out ticket on confirmation page after purchase or print out from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that QR code and serial number are printed clearly on your ticket.
- Black and white printing is acceptable.
Payment Method
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB / AMEX
- Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About Cancellation
If you wish to cancel due to your circumstances, please complete the cancellation form below.
-
- Caution
- Cancel request will be accepted until 1 hour the day before booked admission time. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Caution
- Tickets cannot be changed after purchase.
Please carefully review your ticket selection and billing information before submitting your order. - If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.