The Railway Museum Online Tickets

Japanese / English

The Railway Museum

Same-day price Advance price
(Up to 1 day before)
Adult 1,600 yen 1,500 yen
Elementary, Junior High,
and High School Students
600 yen 500 yen
Children
(Preschool children 3years and older)
300 yen 200 yen

About Ticket

Tickets go on sale at 10:00 on the first day of each month for the entry in the next month.
You can reserve up to six tickets with single application.
Children under 3 years old are admitted free.
Individuals with a disability certificate, invitation ticket or various discount ticket are not required to purchase an admission ticket in advance and please purchase at the ticket counter.
Resale of tickets for commercial purposes is strictly prohibited under any circumstances.

Sales end date and time

yAdvance pricezUntil 23:59 on the day before admission
ySame-day pricezUntil 16:30 on the day of admission

Information

Opening hours
10:00 - 17:00iLast Admission 16:30j
Closed
Every Tuesday and New Yearfs Holidays

Please note

An gOrder Confirmation Emailh will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
About the Museum https://www.railway-museum.jp/e/
 

How to receive your ticket

On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket QR code then you can enter the museum.

*The receiving method "Pay at Seven-Eleven store (cash on delivery)" will no longer offered as of October 2024.

  • Show Ticket on Smartphone

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    Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

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    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB / AMEX

NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
*The payment method "Pay at Seven-Eleven store (cash on delivery)" will no longer offered as of October 2024.

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.
To change the date, cancel your ticket before purchasing a new one.
If you select "pay at a 7-Eleven store (cash on delivery)" as your payment method, you will be unable to cancellation after payment. Available to pick up until 9PM two days after purchase date. Order will be voided after expiration.

*The payment method "Pay at Seven-Eleven store (cash on delivery)" will no longer offered as of October 2024.

  • Caution
    Cancel request will be accepted until 10:00 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Notice

  • You cannot change after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browserfs cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browserfs back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.