Japanese / English
- Please read "Please note" before proceeding.
- Available now >>>
- Saturdays, Sundays, holidays, special period tickets*Specific periods: 24 December, 2024 - 3 January, 2025 (Except 1 January, 2025)
- qWeekdaysr1day pass
Saturdays, Sundays, holidays, special period tickets
- Ticket fee ¥0
- First customer
- ￥2,500
- Return customer
- ￥2,000
- *Children under 1 year old are free of charge. You don't need to buy a ticket.
qWeekdaysr1day pass
- Ticket fee ¥0
- First customer
- ￥2,500
- Return customer
- ￥2,000
- *Children under 1 year old are free of charge. You don't need to buy a ticket.
Please note
- We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
- qWeekdaysr1day pass is a date-specific ticket. If it is a designated day, you can enter after 10 o'clock ~ at any time you like. (Last admission is at 19:30) You are free to enter and exit only on the day of the event.
- Saturdays, Sundays, holidays, special period ticket is a timed ticket. You can enter at any time within the designated time. You are free to enter and exit the venue only within the designated time.
- It cannot be used during the time when there is a charter such as a group. Please check the website for charter information.
- Children under 1 year old are free of charge. You don't need to buy a ticket.
*Please present a document that can confirm your child's date of birth, such as a maternal and child handbook or insurance card, at the reception. - Children are not allowed to enter. Must be accompanied by a parent or guardian (over 20 years old).
- For groups of 7 or more, please apply by phone (03-6431-0093).
- [Cancellation]
- Please cancel by yourself.
- We cannot accept changes to the date and time or the number of people.
After the cancellation procedure, please make a new reservation. - We cannot accept cancellations (refunds for advance payment) after the reception period.
Information
- Release Date
- Tickets will be sold at 10:00 am (JST) on the 10th of every month.
- Open hours
- 10:00-20:00iLast entry 19:30j
Saturdays, Sundays, holidays, special period:
@[Part 1] 10:00-12:30
@[Part 2] 13:00-15:30
@[Part 3] 16:00-20:00
*November 21 and December 19 open until 18:00iLast entry 17:30j
*December 31 [Part 3] 16:00-19:00
*December 14, 22 and January 18, admission for customers not participating in the night tour will be from 16:00 to 19:00. For more information, please refer to the the official website. - Closed
- No closed days
except for New Year holidays - Venue
- PLAY! PARK ERICCARLE
§158-0094 Futakotamagawa Rise Shopping Center Town front 8F,
2-21-1, Tamagawa, Setagaya-ku, Tokyo
MAP
Delivery Method
On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.
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Show Ticket on Smartphone
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- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print At Home
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- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
-
Pay by Credit Card
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VISA / MASTER CARD / JCB / AMEX
- NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
-
- Caution
- Cancel request will be accepted until the start time on the day of your visit (JST). Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order. - If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browserfs cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the purchase, or click on your browserfs back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.