世界が認めるオンラインチケットシステム

Q&A -Frequently Asked Questions-

Payment　|　Purchase Confirmation　|　Cancel Policy　|　Email Support

  1. Can I select payment method?

    • Available payment method is pay by credit card only.

  2. What's the available credit card type?

    • You can use VISA / MasterCard / JCB.

  3. When is the credit withdrawal date?

    • The credit withdrawal date is depend on credit card company’ billing cycle.
      Please contact credit card company directly for the further information.

  4. Can I select the number of payments for the credit card payment?

    • General rule is single payment. However, it may change depend on your contract of credit card company.
      Please contact credit card company directly for the further information.

  5. How does it describe the abstract on credit card statement?

    • Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

  1. I clicked on the purchase button but I'm not sure if the order is completed or not.

    • Once order is completed, you will receive Order Confirmation Email in response.
      Please confirm your mail box. If you do not have the order confirmation email received,
      please contact our Email Support for the further assistance.

  1. Is cancel or change available for online ticket?

    • Please note that online ticket is noncancelable once it's purchased.

Email Support

  • If you need more help, please contact our Email Support for the further assistance.
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