日本語 / English
ACK Admission Ticket (Invitation)
- Invitation
- ACK Admission Ticket (Invitation)
To all visitors
- To ease congestion, please note that advanced reservations are required for entry to the ACK.
Ticket Order Schedule(JST)
September 10, 2024, 12:00 to the last admission time of each day
Please note
- If you wish to change the reservation, please cancel it and then make a new reservation using the same membership ID.
- An "Reservation Confirmation Email" will be sent after you complete your reserve. Please ensure you can receive emails from etix.com.
- Please present your ticket on your smartphone screen or a print-out at the entrance to be scanned. Entry will not be permitted without a timed ticket.
- Congestion is expected at the start of each entrance time slot and you may be asked to wait. We recommend that you arrive a little later than the start time.
- Depending on the crowds at the venue, you may have to wait in line to enter.
- Last entrance is 1 hour before the closing time.
- Ticket resale is prohibited.
- Your personal information provided at the time of purchase will only be used for reservation purposes. However, we may disclose your information with the local public offices (such as the health department) should it be requested for contact tracing purposes.
Information
- Event Name
- Art Collaboration Kyoto (ACK)
https://a-c-k.jp/ - Fair dates
- Fri. November 1-Sun. 3, 2024
- Fair venue
- Event Hall and New Hall, Kyoto International Conference Center
- Hours
-
Fri. November 1 noon-7pm
Sat. November 2 noon-7pm
Sun. November 3 11am-5pm
Please note that the last entrance is 1 hour before closing.
Requests to visitors
- Please refrain from visiting should you show symptoms such as fever and cough.
- Please be courteous to others in the venue and share the opportunity to enjoy the works.
- Smoking is only allowed in designated areas.
- Should you feel unwell during your visit, please inform the staff.
- Please follow the instructions of the staff.
Delivery Method
On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.
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Show Ticket on Smartphone
手数料0円
- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
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Print At Home
手数料0円
- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
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- Caution
- Cancellation will be accepted until 9:00 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from「ticket.e-tix.jp＠etix.com」「support＠etix.com」
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- （1）Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- （2）"Self-Service refund confirmation" email will be sent.※The cancellation procedure has not been completed yet.
- （3）Open the URL delivered in the "Self-Service refund confirmation".
- （4）The order details to cancel will be displayed.
- （5）After confirming the details of the order, submit cancel.
- （6）Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Click here for cancellation form
Additional Information
- Tickets cannot be changed after reserve.
Please carefully review your ticket selection and billing information before submitting your order. - If the "Buy Tickets" button is not displayed for tickets eligible for reserve, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
- Please complete your reserve within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the reserve or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after reserve. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.